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Hospitals gear up for CMS patient experience surveys

FierceHealthCare.com reports that hospitals subject to the inpatient PPS provisions of Medicare will begin submitting data from a standard patient experience survey to CMS, starting this month. To date, most healthcare quality measurement has focused on clinical processes and outcomes. Results from the new survey, the Consumer Assessment of Healthcare Providers and Systems (known as HCAHPS), will begin being posted on CMS's Hospital Compare Web site in March 2008.