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Healthgrades Announces Top Hospitals Delivering Best-in-Class Patient Experience and Patient Safety

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Healthgrades has announced the recipients of two hospital quality awards. The 2023 Patient Safety Excellence Award™ recognizes hospitals across the nation that are providing quality care while preventing serious safety events during hospital stays, and the Outstanding Patient Experience Award™ celebrates hospitals delivering the best patient experiences.

  • Patient Safety Excellence Award: The Healthgrades Patient Safety Excellence Award recognizes the top 10% of hospitals based on an analysis of inpatient MedPAR data that measures clinical performance across 14 patient safety indicators, with each PSI representing a serious, potentially preventable complication. To be eligible for the award, hospitals must meet certain clinical quality thresholds, have zero instances in which a foreign object was left behind during a procedure, and have data on at least seven out of eight core PSIs.
  • Outstanding Patient Experience Award: For this annual patient experience analysis, Healthgrades evaluated Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data against 10 patient experience benchmarks to identify the institutions displaying an unwavering commitment to prioritizing positive patient experience during a short-term, acute care visit.† The 2023 award recipients are among the top 15% of U.S. hospitals that provide a best-in-class hospital experience for patients during the January 2021 through December 2021 study period.

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