The National Care Experience Programme, established in 2019 to improve the quality of health and social care services in Ireland by asking people about their experiences of care and acting on their feedback, is a partnership between the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health. The National Inpatient Experience Survey has been published since 2019, with the results of the 2019 survey showing some improvements in experience on 2018. In addition to the National Inpatient Experience Survey, the National Care Experience Programme is being expanded to include the National Nursing Home Experience Survey questionnaire, which is currently under development.
The National Nursing Home Experience Survey will be the first national survey asking nursing home residents about their lived experiences of nursing home care in Ireland. The findings of this national survey will drive improvements in nursing home care provision, acknowledging what is working well and also identifying areas where improvements are needed. The findings will also be used to inform national policies, regulatory programmes and standards.
This survey is currently under development, with a view to surveying nursing home residents in 2022.
- National Care Experience Programme: https://yourexperience.ie/
- National Nursing Home Experience Survey: https://yourexperience.ie/nursing-homes/about-the-survey/