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Healthgrades Announces the Recipients of the Healthgrades 2021 Patient Safety Excellence Awards and Healthgrades 2021 Outstanding Patient Experience Awards

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Healthgrades announced the recipients of the Healthgrades 2021 Patient Safety Excellence Awards™ and Healthgrades 2021 Outstanding Patient Experience Awards™. These awards recognize the top hospitals across the nation that excel in providing top quality care for their patients, while preventing serious injuries during hospital stays and providing patients with exceptional and positive experiences.

Healthgrades also published Celebrating a Patient-Centric Culture: Healthgrades Top Hospitals for Patient Safety & Experience,” a new report that focuses on the importance of hospitals providing patient-centric care and the impact that patient safety and patient experience has on overall care outcomes. This report also features a supplemental analysis on how patient safety and patient experience varies by different regions throughout the country. The Pacific Division ranked highest for the proportion of hospitals receiving the 2021 Patient Safety Excellence Award, while the Midwest Region leads the nation with the highest number of 2021 Outstanding Patient Experience Award recipient hospitals, 155 hospitals in total.

Healthgrades 2021 Patient Safety Excellence Award™

For the annual analysis, Healthgrades recognized 453 hospitals as a 2021 Patient Safety Excellence Award recipient. During the study period (2017 through 2019), the analysis found that four patient safety indicators accounted for 72% of all patient safety events (collapsed lung, hip fracture due to an in-hospital fall, pressure or bed sores and catheter-related bloodstream infections).

Healthgrades 2021 Outstanding Patient Experience Award™

Healthgrades evaluated 3,297 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from January 2019 to December 2019. Of those hospitals evaluated, 417 hospitals outperformed their peers—based on their patients’ responses—and achieved the Healthgrades 2021 Outstanding Patient Experience Award.

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