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Hospice Quality of Care, Patient Survey Data Refresh on CMS Care Compare

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The latest quarterly Hospice Compare refresh of quality data is now available on CMS Hospice Compare (data updated Nov 19, 2020).

Hospice Item Set (HIS) quality measure results (Quality of Care) updated to report data for Q1 2019 through Q4 2019.

  • Percentage of patients getting at least one visit from a registered nurse, a physician, a nurse practitioner, or a physician assistant in the last 3 days of life
  • Patients who got an assessment of all 7 HIS quality measures at the beginning of hospice care to meet the HIS Comprehensive Assessment Measure requirements

The HIS Comprehensive Assessment Measure is a composite of 7 HIS care process measures.

  • NQF#1617 Patients treated with an Opioid who are Given a Bowel Regimen
  • NQF #1634 Pain Screening
  • NQF #1637 Pain Assessment
  • NQF #1639 Dyspnea Screening
  • NQF #1638 Dyspnea Treatment
  • NQF #1647 Beliefs/Values Addressed (if desired by the patient)
  • NQF #1641 Treatment Preferences

Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey® results reporting Q1 2018 – Q4 2019.

  • Communication with family
  • Getting timely help
  • Treating patient with respect
  • Emotional and spiritual support
  • Help for pain and symptoms
  • Training family to care for patient
  • Rating of this hospice
  • Willing to recommend this hospice


  • CMS announced the public reporting of hospices’ data will freeze after this November 2020 refresh, due to the temporary exemption to the HQRP data submission requirements in responding to the COVID-19 Public Health Emergency (PHE). This means that following the November 2020 refresh, the data publicly reported will be held constant through the November 2021 refresh. Further, no Provider Preview Reports will be issued for those refreshes that continue to display the constant or frozen data.
  • CMS will also retire the CMS Hospice Compare Website ( on Dec 1st. Hospice quality of care and patient survey data will be updated on the CMS Care Compare Website:

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