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BHI Releases Survey Results of Patient Experience at NSW Public Hospitals, Outpatient Cancer Clinics

The Bureau of Health Information (BHI) released the results for two patient surveys:

  1. Adult Admitted Patient Survey 2019
  2. Outpatient Cancer Clinics Survey 2019

Adult Admitted Patient Survey 2019: The Adult Admitted Patient Survey 2019 results reflect the experiences of 21,900 adults admitted to one of 75 NSW public hospitals in 2019. Results are available at hospital, local health district and statewide levels. A Snapshot report shows key NSW-level findings for 12 questions, including hospital variation. As part of this survey, every adult Aboriginal patient who was admitted to a NSW public hospital during 2019 was invited to provide feedback about their experiences of care. The Snapshot report also highlights key NSW-level findings for nine questions for the 3,454 Aboriginal people who responded to the survey.

Outpatient Cancer Clinics Survey 2019: The Outpatient Cancer Clinics Survey 2019 results reflect the experiences of 13,009 patients who attended one of 49 NSW outpatient cancer clinics in November 2019, including three private facilities. Results are available at facility, local health district and statewide levels.

The BHI publishes independent reports on the performance of the NSW healthcare system.

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