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Healthgrades Releases Annual 2020 Patient Safety Excellence and Outstanding Patient Experience Awards

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Healthgrades announced the recipients of the annual Healthgrades 2020 Patient Safety Excellence and Outstanding Patient Experience Awards. These awards recognize the hospitals around the country that make patient safety a top priority and provide an outstanding patient experience.

In 2020, 456 hospitals across the nation achieved the Healthgrades Patient Safety Excellence Award, placing them among the top 10 percent of all short-term acute care hospitals reporting patient safety data. On average, if all hospitals in the country performed at the level of award recipients for each of the 13 patient safety indicators, 110,864 patient safety events could have been avoided.*

During the study period (2016-2018), Healthgrades 2020 Patient Safety Excellence Award recipient hospitals demonstrated excellent performance in safety provided for patients in the Medicare population, as measured by objective outcomes (risk-adjusted patient safety indicator rates) for 13 patient safety indicators defined by the Agency for Healthcare Research and Quality (AHRQ). As part of the assessment, Healthgrades also reviews the ‘Retained Foreign Object’ indicator; this adverse outcome is considered a “never” event and hospitals that report even one of these events are ineligible for the award.

Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology which is based primarily on AHRQ technical specifications (Version 2019.0.1) to MedPAR data for years 2016 through 2018 and represent three-year estimates for Medicare patients only.

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