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CMS Releases Final Rule Giving Weight to Patient Experience, Complaint and Access Measures in MA and Part D Star Ratings

Healthcare Dive writes: CMS on Friday released a final rule that gives more weight to patient experience, complaint and access measures in Medicare Advantage and Part D star ratings and reduces the influence of outliers. It also finalizes a proposal to modify the calculation of 2021 and 2022 Part C and D star ratings to “address the expected disruption to data collection and impact on measure scores posed by the COVID-19 pandemic to avoid inadvertently creating incentives to place cost considerations above patient safety,” according to a CMS fact sheet.

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