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Ontario: New Quality Indicators for Community Pharmacy

The ability to better understand the impact of pharmacy care on patient outcomes and health-system performance has recently been strengthened with the introduction, for the first time in Ontario, of Quality Indicators for Community Pharmacy that are linked to the system. These indicators will ultimately be used to guide and inform quality improvement across the provincial pharmacy sector. Health Quality Ontario is partnering with the Ontario College of Pharmacists to establish these first set of quality indicators for community pharmacy in Canada which will be publicly reported. The College is also reaching out to various stakeholder groups including the pharmacy sector to ensure technical specifications result in valid data being collected. The intent is to make aggregate provincial/regional (but not pharmacist or pharmacy specific) data available publicly and use system-level reports for broad continuous quality improvement.

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