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Survey Finds Few Consumers Price Shop Before Hospital Visits

Among patients who had a pre-planned visit to the hospital in the past year only 12% price shopped beforehand, and 97% of them were under the age of 65 according to a survey conducted by Waystar, a vendor of revenue-cycle management software, writes Healthcare Dive. The survey of 1,000 patients also found only 28% of respondents discussed costs with hospital staff before the visit or got an out-of-pocket estimate. Among the 88% who did not price shop, 38% did not know prices varied, 24% thought pricing was too complicated to understand and 23% did not know how to comparison shop.

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