The latest GP Patient Survey (GPPS) results have been published outlining the findings of patients’ experience of healthcare services provided by GP practices in the UK. The findings include overall experience, access, awareness and use of online services, making an appointment, choice and satisfaction with appointment offered, care planning, and rating of care at last appointment.
Trend data is now available from 2018 onwards. This follows the significant redevelopment of the questionnaire in 2018 to reflect changes to the delivery of primary care services in England and the addition of 16-17 year olds in the sample to improve the inclusivity of the survey.
This is the thirteenth year that GPPS has been conducted in England, providing practice-level data about patients’ experiences. Ipsos MORI administers the survey on behalf of NHS England, with a single wave of fieldwork carried out in January-March each year. Data is published annually at practice, CCG and national levels.
- GP Patient Survey 2019 Results: https://www.england.nhs.uk/statistics/2019/07/11/gp-patient-survey-2019/
- GP Patient Survey: https://www.gp-patient.co.uk/