The Care Quality Commission (CQC) published its latest annual survey of people who stayed as an inpatient in hospital in England. The results of the 2018 inpatient survey, involving 144 NHS acute trusts in England, reveal what over 75,000 adults who had stayed in hospital for at least one night during July last year said about the care they received.
Survey findings show that most people had confidence in the doctors and nurses treating them and felt that staff answered their questions clearly. However, across the majority of questions asked in the survey there has been no improvement since it was last carried out, and this year’s results show an increase in those reporting lengthy delays, greater dissatisfaction with the amount of information provided when leaving hospital, and those who felt a lack of involvement in their care.
As well as a report of the national findings, CQC has published the results for each of the 144 individual trusts that took part, and a report identifying those trusts that have performed better or worse across the survey overall, so that people can see how their local services performed.
- Adult inpatient survey 2018. Care Quality Commission. June 20 2019