The Canadian Institute for Health Information (CIHI) released patient experience survey data, shedding light on how Canadians feel about communication during a hospital stay, including with and between care providers, about medications and when leaving hospital. Overall, Canadians who completed the survey were satisfied with communication throughout their stay, though the data highlights certain areas that warrant a closer look.
The Canadian Patient Experiences Survey — Inpatient Care (CPES-IC) is the first pan-Canadian survey collecting comparable information from patients about their hospital stays. At the time of analysis, over 90,000 survey responses from over 300 hospitals in 5 provinces had been received. Further reporting of a small set of 3 to 5 patient experience measures at a facility level is planned for spring 2020.
- Patient Experience in Canadian Hospitals: https://www.cihi.ca/en/patient-experience/patient-experience-in-canadian-hospitals