The results of the 2018 National Patient Experience Survey have been released. The National Patient Experience Survey, the largest survey of its kind in Ireland, ran for the second time in May of this year. The survey asked patients about their experiences of hospital care in order to find out what is working well in our health service, and what needs to be improved. Over 13,000 people participated in this year’s survey, resulting in a strong response rate of over 50%. The majority of patients (84%) said that they had a good or a very good overall experience in hospital in May 2018.
Forty public acute hospitals in Ireland participated in the 2018 survey. Although 40 hospitals participated in the survey in 2018, only 39 hospital reports will be produced. Our Lady of Lourdes Hospital in Drogheda and Louth County Hospital in Dundalk asked for their results to be merged to ensure that a sufficient response rate was achieved. Acute hospitals deliver emergency, non-emergency/elective and outpatient care to people who are ill or injured. Public hospitals in Ireland belong to one of six hospital groups: South/South West Hospital Group; Ireland East Hospital Group; RCSI Hospital Group; UL Hospitals; Saolta University Health Care Group; Dublin Midlands Hospital Group. The Children’s Hospital Group is the seventh hospital group in Ireland. Paediatric hospitals and children’s services were not surveyed on this occasion
- The 2018 National Patient Experience Survey report, along with 39 individual reports for all participating hospitals: https://www.patientexperience.ie/survey-results/survey-reports/