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Canada: Results of Survey of Family Experiences with Long-Term Care Facilities in Alberta Released

The Health Quality Council of Alberta (HQCA) released results of a 2017 survey of family experiences with long-term care facilities across Alberta. The Long-term Care Family Experience Survey, completed by the HQCA four times over the last 10 years, has shown little to no change provincially in family experience between the survey cycles. In the report the majority of facilities did not show any change in each of the key measures of care and services since the 2014 survey. Family members rated their overall experience with their resident’s long-term care facility from 0 to 10 (with 0 being the worst care possible and 10 being the best). The individual facility scores ranged from 6.6 to 9.7 out of 10.

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