Of nearly 2,700 online reviews of the nation’s top-20 hospitals as ranked by U.S. News & World Report (USN&WR), almost two out of three reviewers give the facilities a mediocre to poor rating on the social media website Yelp.com, according to an analysis by Vanguard Communications & Healthcare Process Improvement.
Each year the online magazine names 20 hospitals for outstanding clinical outcomes in 16 areas of complex specialty care. Meanwhile, from another perspective, an analysis by Vanguard found that 62.7 percent of Yelp reviewers rate the latest ranked top institutions at only one to three stars out of five possible.
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- Related press release: https://vanguardcommunications.net/reviews-online-rank-top-hospitals-poorly/