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Study Finds Yelp Reviews of Nursing Homes Less Favorable than on Nursing Home Compare

Medical Xpress writes: A new study by the USC Leonard Davis School of Gerontology shows that Yelp reviewers give nursing homes significantly less favorable ratings than those found on the federal website, Nursing Home Compare, run by the Centers for Medicare and Medicaid Services. Both the Nursing Home Compare website and the online business ratings site, Yelp, feature five-star rating systems to help consumers evaluate nursing homes.  The study published in the journal BMJ Quality and Safety on Nov. 13 showed that a nursing home’s Yelp rating differed from the Nursing Home Compare rating more than 75 percent of the time, and it was significantly lower in three of four categories reviewed.

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