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Hospital VBP Program Not Driving Meaningful Improvement in Patient Experience, Study Finds

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AHA News writes: Medicare’s Hospital Value-Based Purchasing program has not accelerated the improvement of patient experience beyond previous trends, according to a study reported this week in Health Affairs. “Instead, we found that the rate of improvements in patient experience has slowed since the program was implemented,” the authors said. “  The study examined trends in multiple measures of patient satisfaction between 2008 and 2014.

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