Hospital VBP Program Not Driving Meaningful Improvement in Patient Experience, Study Finds

AHA News writes: Medicare’s Hospital Value-Based Purchasing program has not accelerated the improvement of patient experience beyond previous trends, according to a study reported this week in Health Affairs. “Instead, we found that the rate of improvements in patient experience has slowed since the program was implemented,” the authors said. “  The study examined trends in multiple measures of patient satisfaction between 2008 and 2014.

Read more:

• Full Study: Patient Hospital Experience Improved Modestly, But No Evidence Medicare Incentives Promoted Meaningful Gains. Health Affairs. January 2017
• AHA News: http://news.aha.org/article/170113-study-hospital-vbp-program-not-driving-meaningful-improvement-in-patient-experience