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CMWF: Usability of Commercially Available Mobile Applications for Diverse Patients

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From The Commonwealth Fund: Mobile applications, or apps, have the potential to help patients with diabetes and other chronic conditions manage their health better. But as currently designed, health apps can present challenges to the vulnerable populations who would likely benefit the most, including the poor and patients with low levels of health literacy. An observational study of adults using apps to manage their chronic conditions found that patients could complete only a minority of tasks without any assistance.

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