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Online Reviews Versus 'Gold Standard' Healthcare Measures

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Interesting commentary from Yelp CEO who states that online reviews could beat ‘gold standard’ healthcare measures.  He writes consumer sites encourage the free flow of information, allowing people to provide nuanced accounts of their experiences. This means that they’re likely to include pertinent firsthand details, such as the quality of the food or any rodent sightings, among other distinctions that could help to identify a health violation.

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