Modern Healthcare writes: About 70% of more than 5,700 agencies in the U.S. got four or five stars on patient satisfaction, according to federal ratings posted Thursday. But while patients may be giving high marks for satisfaction, previous data found the agencies had only mediocre performance on outcomes.The CMS’ Home Health star ratings are drawn from consumers’ responses to surveys known as HCAHPS, which ask home health patients about the professionalism and the communication skills of care teams, among other things.But many of these agencies aren’t reducing the need for hospital admissions or improving patients’ mobility and pain.
CMS Home Health Ratings Draw Attention to Satisfaction, Performance on Outcomes
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