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Rush University Medical Center Posts Patient Survey Results Online

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Rush University Medical Center now includes the results of patient surveys in the profiles of individual physicians on its website, The profiles appear on the site’s Find a Doctor section.

Each year, Rush gathers feedback from approximately 17,000 patients who receive mail or email surveys following an appointment. The survey includes more than 30 questions asking patients for feedback about their care and service, including 10 that focus on their care provider.  Based on the results of those questions, Rush will make available patient feedback about any physician for whom the Medical Center has received 30 or more surveys in a rolling one-year period. The feedback is presented in the form of stars, ranging from one star for a “very poor” evaluation to five stars for “very good.” The overall number of stars a physician receives appears on the main page of his or her profile. Clicking the “Patient Feedback” tab on that page takes a viewer to a page with the doctors’ cumulative score on each of the 10 questions.  Read more:

Last month, Northshore LIJ Medical Group began posting online patient reviews of its doctors – see

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