Healthgrades announced the recipients of the 2015 Healthgrades Patient Safety Excellence Award™ and the 2015 Healthgrades Outstanding Patient Experience Award™. For the two awards, Healthgrades evaluated patient experience by applying a scoring methodology to 10 patient experience measures data supplied by the HCHAPS survey of patients’ perspectives of their hospital care. Patient safety was evaluated utilizing claims data from the Centers for Medicaid and Medicare Services (CMS), and the application of software and patient safety incidents as defined by the Agency for Healthcare Research and Quality (AHRQ).
In addition, the company released a related white paper entitled, “Asking the Right Questions to Improve Patient Experience and Safety” that identifies key observations involving award recipients.
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