In a first for Canada, CBC’s the fifth estate has launched an interactive tool that allows patients to rate the quality of care in their own hospitals. It’s part of Rate My Hospital, an in-depth look at hospital performance across the country.
CBC’s online patient ratings tool allows users to evaluate their hospital stay using a five-star rating scale on five measures:Overall recommendation; Cleanliness of the hospital; Communication with the staff; Courteous and respectful treatment and Timely care.