California Cooperative Healthcare Reporting Initiative (CCHRI) released its report on health plan performance in 2011. The report by CCHRI is based on results of HEDIS 2011 (Healthcare Effectiveness Data and Information Set) and CAHPS (Consumer Assessment of Healthcare Providers and Systems), a set of standardized measures developed and maintained by the National Committee for Quality Assurance, (NCQA).
Report card on health plan performance and member experience in California released
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