The California Office of Patient Advocate has released its annual Health Care Quality Report Card. The 2011 Health Care Report Card rates the state’s nine largest HMOs, six largest Preferred Provider Organizations (PPOs) and more than 225 medical groups on meeting national standards of care and member experience ratings compared to plans nationally.
For the past 10 years, the Office of the Patient Advocate has annually produced the state’s Health Care Quality Report Card that provides health plan performance results on a set of core measures and adds new measures to address emerging areas of concern. The Report Card identifies areas in need of improvement. The 2011 edition of the Report Card includes an important new performance measure that puts the spotlight on another area needing improvement – checking children and adults at risk for obesity and weight-related health problems.
This latest edition of the Report Card also features new data on member experience in receiving specific services provided by the HMOs. In addition to health plan findings, the Report Card provides performance ratings on the largest 225 medical groups in the state.
- 2011 Health Care Report Card: http://www.opa.ca.gov/report_card/hmorating.aspx