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NHQC releases 2010 New York Hospital Report Card

Niagara Health Quality Coalition has released its 2010 New York Hospital Report Card ( This eighth annual report offers updated measures that evaluate care at every hospital in the state. Measures include mortality rates, error rates, surgical infection rates, appropriate utilization rates, pain management and overall patient satisfaction with clinical care. This year, NHQC has added new measures including 1) potentially preventable readmission rates, 2) patient/doctor communication effectiveness 3) patient/nurse communication effectiveness and 4) room cleanliness.

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