AHA News writes: Hospital patient satisfaction reached a new peak last year, according a new report from Press Ganey Associates. In October 2008, the company reported an unprecedented 1.5% jump in overall inpatient satisfaction and a 2% increase in the likelihood patients would recommend their hospital to family and friends. According to the company’s inpatient survey, patient satisfaction has steadily increased since 2003.
Read report: Pulse Report 2009: Hospital Patient Perspectives on American Health Care