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New Program Collects and Publicly Reports Patients' Ratings of Doctors

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Consumers’ CHECKBOOK/Center for the Study of Services, a nonprofit consumer organization, has released ratings and reports on hundreds of individual doctors in each of three metropolitan areas — Denver, Kansas City, and Memphis – available at www.checkbook.org/patientcentral. The pilots have demonstrated a low-cost, rigorous survey method that can produce such ratings and reports on most doctors in the U.S.

The surveys use questions and a survey procedure developed by the U.S. Agency for Healthcare Research and Quality and endorsed by the National Quality Forum. These are the first large-scale surveys to use these methods for public reporting on individual doctors.

National and regional health plans, local employer and healthcare coalitions, and local medical societies cooperated to make this information available to consumers and doctors.

More information: Press relase

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