The National Quality Forum (NQF) has endorsed 45 practices to guide healthcare systems in providing care that is culturally appropriate and patient-centered. The practices cover issues like communication, community engagement and workforce training, and provide healthcare systems with practices they can implement to help reduce persistent disparities in healthcare and create higher quality more patient-centered care.
The new NQF cultural competency practices suggest patient-centered and culturally appropriate approaches for healthcare systems in leadership, care delivery, workforce training, management systems, communication, data collection and quality improvement, and community engagement.
NQF-endorsed national voluntary consensus standards are widely viewed as the “gold standard” for measuring healthcare quality.