Measure Type: Process, Outcome, Patient Satisfaction
California’s Hospital Compare is a public website offering measures on clinical care, patient safety, and their experiences. The California HealthCare Foundation, the University of California at San Francisco Institute for Health Policy Studies, and the California Hospitals Assessment and Reporting Taskforce (CHART) have collaborated in developing and maintaining health care data from the participating 214 hospitals in California.
The data is updated annually (next update January 2008). For 2008, they plan to add new measures. They would like additional measures for quality on pediatric care. This report used 27 patient experience measures, provided from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), along with nine additional measures on a patient’s experience. The patient safety measures were grouped into five categories for hospitals: full implemented (hospital meets all requirements), good progress, good early stage effort, willing to disclose publicly, and did not disclose this information. There is a five-point scale used to measure a hospitals performance (superior, above average, average, below average, and poor).