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11th Annual Report Rates Utah HMOs on Quality and Satisfaction

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Mike Martin writes

For many Utahns, the months of December and January represent open season for switching their HMO or making changes to existing health coverage. The 2007 Performance Report for Utah Commercial HMOs and Medicaid & CHIP Health Plans, released today by the Utah Department of Health’s (UDOH) Health Data Committee and Division of Health Care Financing, evaluates the quality of performance and member satisfaction of selected Utah health plans covering more than 930,000 members across the state.

The report measures come from data (HEDIS) collected by Utah health plans for patient visits in 2006, as well as a consumer satisfaction survey (CAHPS). See the online report at

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